Conwy Bin Collection: Calendar, Schedule & Missed Reports

Conwy County Borough • household waste guide

Conwy Bin Collection: Calendar, Schedule & Missed Reports

Check your exact Conwy collection date before putting containers out. Conwy County Borough Council provides an address-based collection checker where residents can see upcoming collections and download their household calendar.

The standard household pattern combines weekly recycling and food waste with fortnightly textiles and small electricals and four-weekly black-bin refuse. Garden waste, bulky collections and recycling-centre visits use separate services.

Conwy Bin Collection: Quick Answer

Use Conwy County Borough Council’s “Check my collection day” service for the exact date at your property. The council’s normal household pattern is weekly food waste and recycling, fortnightly textiles and small electricals, and a black refuse bin every four weeks.

Put due refuse and recycling containers at the correct collection point by 7am. If they remain uncollected, first confirm the date, container contents and access, then use the official missed-collection report.

Recycling Weekly
Food waste Weekly
Black refuse Every 4 weeks
Set-out time By 7am
Jump to the Conwy bin task you need

How to Check Your Conwy Bin Collection Day

Conwy collection dates are address-specific. Do not rely on a neighbour’s routine, an old printed calendar or a generic town timetable when the council provides a live household checker.

  1. Open Conwy’s official collection-day page.
    Use the council service rather than an unofficial calendar when you need the actual date for your home.
  2. Search for your property.
    Follow the address lookup and make sure you select the correct residential property.
  3. Read the next collections.
    Check both the date and the collection type so you know whether refuse, food waste, recycling or another stream is due.
  4. Download or print the calendar if useful.
    Conwy provides a household calendar through its collection service, but recheck live information if the council announces a disruption.
Useful shortcut: Conwy’s council information says the online service can show the next four collections. The Conwy App can also provide personalised reminders and change alerts.

Conwy Bin Collection Schedule

Conwy’s system uses frequent recycling collections alongside a less frequent black refuse service. The exact weekday still depends on the property, so the table below explains frequency rather than supplying a town-wide date.

Service Normal frequency Main container Resident action
Food waste Weekly Food-waste caddy Keep food out of the black refuse bin.
Paper, card, plastics, cans, cartons & glass Weekly Trolibocs / designated bags and box Sort items into the correct section or container.
Textiles Fortnightly Council textile collection route Check your calendar before presenting.
Small electrical items Fortnightly Pink electrical-recycling bag Only use it for accepted small electricals.
Non-recyclable refuse Every 4 weeks Black wheelie bin Keep recyclable and food waste out.
Garden waste Fortnightly subscription service 240L garden-waste bin Subscribe before using the paid collection.
Important: frequency is not the same as your collection date. Always use the official address checker for the day that applies to your home.

Which Conwy Recycling Container Should You Use?

Conwy uses a kerbside-sort system. Many households use Trolibocs, while some properties use separate bags and boxes. Follow the containers actually issued to your home and the council’s current sorting guidance.

Top / green bag

Paper & card

Use for accepted newspaper, office paper, magazines, envelopes, catalogues, card, egg boxes and similar clean paper materials.

Middle / white bag

Plastics, tins & cartons

Use for accepted plastic bottles and containers, food and drink cans, cartons, aerosols and foil. Rinse containers before recycling.

Bottom / green box

Glass

Use for accepted glass bottles and jars. Do not assume every type of glass belongs in this collection.

Food caddy

Food waste

Use the dedicated food-waste service every week rather than putting food into the four-weekly black refuse bin.

Plastic bags and wrappers: Conwy says these are not accepted in the normal kerbside plastics container. Many supermarkets provide separate collection points for flexible plastic packaging.

How the Four-Weekly Black Refuse Bin Works

Conwy collects non-recyclable household refuse every four weeks. The longer cycle is intended to work alongside weekly food and recycling services and the separate fortnightly textile and electrical collections.

Black bin

Use it for household rubbish that cannot be recycled through Conwy’s kerbside or specialist services.

Use weekly recycling first

Paper, card, glass, cans, plastic containers and food waste should not take up unnecessary room in the black bin.

Special collections help

Separate routes are available for nappies or incontinence products, textiles, electricals and other eligible waste.

Need more capacity? Conwy says households of six or more people can request a second black wheelie bin where they are recycling all they can. Smaller households struggling with capacity can also contact the council for an assessment.

Conwy Collection-Day Rules

Ready by 7am

Conwy’s service standard asks residents to place refuse and recycling containers out by 7am.

Close the bin lid

Keep all refuse inside the wheelie bin and make sure the lid closes.

Sort recycling

Put each recyclable material into the correct Trolibocs section, bag, box or caddy.

Bring containers back

Return containers inside the property boundary after collection rather than leaving them at the kerbside.

High winds: Conwy advises residents not to leave containers out overnight in poor weather. On windy days, put them out in the morning by 7am where possible and bring them back promptly after collection.

Conwy Missed Bin Collection: What to Do

If a refuse, recycling or food-waste collection appears to have been missed, check the basics before submitting the official report. A wrong date, incorrect recycling or an access problem can look like a missed collection.

  1. Confirm the collection date.
    Use the exact property calendar and check that the container was genuinely scheduled.
  2. Confirm it was ready by 7am.
    Late presentation can mean the collection crew has already passed the property.
  3. Check the contents and container.
    Look for wrong items, overfilling, an open lid or another reason the material could not be collected.
  4. Check access and weather.
    Road access, severe weather and wind can interfere with normal collection rounds.
  5. Submit the council report if it is genuinely missed.
    Use Conwy County Borough Council’s official missed-collection form so the report is tied to the correct service.

Report or wait?

Wrong date Return to the property calendar.
Wrong contents Correct the sorting issue before the next applicable collection.
Genuine missed collection Use the official council report form.

Conwy Garden Waste Collection

Conwy’s garden-waste collection is a paid service managed by Bryson Recycling for the council. The current published charge is £46 for 12 months, including one 240-litre wheelie bin delivered to the property.

Garden service detail Current published position What to know
Main subscription £46 for 12 months Includes one 240L wheelie bin delivered to your door.
Collection frequency Fortnightly Use the subscribed garden-waste service rather than the ordinary black bin.
Extra bins £26 each Up to three extra bins can be added.
Additional-bin delivery £20 delivery charge Applies to delivery of additional bins.
Sign-up timing Available during the year The full 12-month charge still applies.

Accepted garden material

Grass cuttings, leaves, small plants, twigs and non-invasive weeds are among the materials listed for the service.

Keep these out

Soil, rubble, large branches, pots, ordinary rubbish, animal waste, garden furniture and invasive weeds are not accepted in the kerbside garden-waste service.

Conwy Bulky Waste Collection

Conwy offers a booked bulky-waste service for larger household items such as accepted furniture, mattresses and electrical appliances. The current council charge is £42 for up to four items.

Up to four items

List every item when booking. Unlisted items are not automatically collected.

One booking per month

The current service limits households to one bulky collection per calendar month.

Target collection time

The council says it aims to collect within 10 working days after receiving payment.

Not everything counts as bulky household waste. DIY and demolition material such as rubble, bricks, plasterboard, bathroom suites, kitchen units and external doors is excluded from the standard bulky collection.

Conwy Household Recycling Centres

Conwy has two Household Recycling Centres: Mochdre and Gofer at St George near Abergele. Visits are currently by appointment only, so book before travelling.

Mochdre

Mochdre Household Recycling Centre

Bron-y-Nant Road
Mochdre
LL28 4YL

Abergele

Gofer Household Recycling Centre

Rhuddlan Road
St George
Abergele
LL22 9SE

Current opening hours

Day 1 April–31 October 1 November–31 March
Monday–Saturday 9am–5pm 9am–4pm
Sunday 9am–4pm 9am–4pm
Booking rule: Conwy’s current booking guidance allows each household up to six recycling-centre visits in two months. The centres serve residents of Conwy and Denbighshire, and proof of address may be requested.

Replacement Bins, Assisted Collections and Extra Capacity

Replacement containers

If a recycling bag, box, caddy or other council container is missing or damaged, use the council’s container-request service.

Assisted collection

Residents who are physically unable to move containers and have nobody else who can help may apply for an assisted collection from an agreed location on the property.

Nappies & incontinence products

Conwy provides a free weekly specialist collection for eligible households producing enough of these products to create black-bin capacity problems.

Use the Conwy App for Collection Reminders

Residents who prefer reminders instead of repeatedly checking a calendar can use the free Conwy App. The council says it can provide personalised collection information and alerts when a collection is delayed or the day changes.

Weekly reminders

Receive a reminder showing which containers are due.

Service alerts

Receive alerts for delays or collection-day changes.

Sorting help

Check which items can be recycled and where they belong.

Container requests

Request replacement recycling containers through supported app services.

Wind, Bank Holidays and Christmas Collections

Do not predict a changed household bin date by adding one day to the normal schedule. Use your live property calendar and council alerts around bank holidays, Christmas, New Year or weather disruption.

High winds

Put containers out in the morning by 7am rather than leaving them exposed overnight where possible.

Christmas collections

Use the collection checker because festive arrangements can change normal household dates.

Recycling centres

Mochdre and Gofer close on Christmas Day, Boxing Day and New Year’s Day. Appointment requirements still apply when they reopen.

Calendar rule: live address information outranks a calendar copied from a previous year.

Holiday Lets Need a Different Waste Service

Conwy County Borough Council states that a property used as a holiday home, self-catering accommodation or guesthouse for business purposes must have a commercial waste collection service. Household collection guidance should not automatically be applied to business-generated waste.

Official Conwy Waste Services

Check My Collection Day Find upcoming household collections and access your calendar.
Open collection checker
Report a Missed Collection Use the official reporting route after confirming your scheduled service.
Open missed-collection report
Which Container Should I Use? Check the detailed kerbside recycling list.
Open container guide
Garden Waste Check the current subscription, charges and accepted materials.
Open garden-waste service
Household Recycling Centres Check current appointments, opening hours and site information.
Open recycling-centre information
Waste Advice Team Conwy publishes 01492 575337 and [email protected] for recycling and waste advice.

Conwy Bin Collection FAQs

How do I check my Conwy bin collection day?

Use Conwy County Borough Council’s Check My Collection Day service, select the correct property and read the upcoming collection dates shown for your household.

How often is the black bin collected in Conwy?

Conwy’s normal non-recyclable refuse service is every four weeks. Weekly recycling and food-waste services are designed to remove recyclable material and food from the black bin.

How often is recycling collected in Conwy?

Conwy provides weekly kerbside collections for food waste and the main paper, card, glass, cans, plastics and carton recycling streams. Textiles and small electricals are normally collected fortnightly.

What time should Conwy bins be put out?

Conwy’s published household service standard asks residents to put refuse and recycling containers out by 7am on collection day.

How do I report a missed Conwy bin collection?

First check the exact property calendar, presentation time, contents and access. If the scheduled collection was genuinely missed, submit the council’s official Report a Missed Collection form.

How much is Conwy garden waste collection?

The council currently publishes a price of £46 for a 12-month garden-waste subscription including one 240-litre wheelie bin. Extra bins are currently £26 each, with additional delivery charges applying.

How much is bulky waste collection in Conwy?

Conwy currently charges £42 for a booked collection of up to four accepted bulky household items. Only items listed in the booking are collected.

Do I need to book Conwy Household Recycling Centres?

Yes. Visits to the Mochdre and Gofer Household Recycling Centres currently require an appointment.

Best Next Step: Check Your Exact Conwy Calendar

Conwy’s overall schedule is useful for understanding the system, but your exact collection date still comes from the property calendar. Check your address, note the waste stream that is due and have the correct containers ready by 7am.

If a scheduled collection is then missed, use the council reporting route after checking sorting, presentation and access.

Independent guide: BinCollectionGuide.org is not Conwy County Borough Council. Collection records, reports, payments, bookings and temporary operational changes must be completed or confirmed through the official council services linked above.