Ashford Bin Collection 2026: Dates, Recycling & Missed Bins

Ashford Borough • Kent • Updated 2026 Resident Guide

Ashford Bin Days: Know Which Container Is Due Before 6am

Ashford Borough uses a green recycling bin and grey refuse bin on alternating fortnightly collections, plus a weekly black-and-orange food caddy and optional paid brown garden bin.

Check your exact Kent property rather than guessing from a nearby road, then put the correct container at the boundary beside the public highway by 6am.

Green • fortnightly Grey • fortnightly Food • weekly Garden • fortnightly* Ready by 6am
Independent resident guide: BinCollectionGuide.org is not Ashford Borough Council or Kent County Council. This page explains current household-waste rules in practical language. Use the official links in each relevant section for live dates, reports, subscriptions, bookings and temporary service changes.

Ashford Bin Collection 2026: Quick Answer

Green recycling and grey general waste normally alternate every fortnight.

Food waste is collected weekly. A paid brown garden bin is normally collected fortnightly. All standard collections should be presented by 6am.

Container Normal frequency Main use
Green bin Every 2 weeks Dry mixed recycling including paper/card, glass, cans, cartons and accepted plastic packaging
Grey bin Every 2 weeks Non-recyclable household rubbish
Black caddy with orange lid Every week Household food waste
Brown garden bin Every 2 weeks with active subscription Accepted garden clippings and plant material

Ordinary bank holidays normally do not change collections. Christmas and New Year are the main exception.

This Guide Is for Ashford Borough, Kent

Search results for “Ashford bin collection” can mix different places with the same name.

This page covers properties served by Ashford Borough Council in Kent. It does not cover Ashford in Surrey or another local authority area.

Your postcode and exact property lookup are the safest way to confirm which council is responsible for your household waste.

How to Check Your Ashford Bin Collection Day

  1. Open the official Find My Bin Day service. Do not depend on an old PDF, screenshot or neighbour’s dates.
  2. Select the exact property. Check the house number/name and postcode.
  3. Read which main bin is due. Green and grey normally alternate.
  4. Remember food waste. The outdoor food caddy normally goes every week.
  5. Check brown garden waste separately. It only applies with an active subscription.
  6. Download the calendar. Ashford provides downloadable refuse/recycling and garden calendars through its property service.
Need the exact next collection? Check Ashford bin collection dates

How Ashford’s Weekly and Fortnightly Collections Fit Together

Week A

Green dry recycling may be due, plus the weekly food caddy.

Week B

Grey general waste may be due, plus the weekly food caddy.

Subscribed brown bin

Garden waste follows its own fortnightly calendar.

Your property controls

Always follow the live address calendar rather than assuming which week starts the rotation.

Ashford Bin Set-Out Rules: Ready by 6am

Place the correct bin or caddy out no later than 6am.

The normal collection point is the boundary of the property next to the public highway, unless your property has a different agreed arrangement.

  • Correct container is due.
  • Presented before 6am.
  • Wheelie-bin lid closes.
  • Container is visible and accessible.
  • No prohibited material is inside.
  • No unauthorised grey-bin side waste.
  • Food caddy is properly closed.
  • Bring containers back in after collection.

Do not rely on the lorry’s normal arrival time

Collection routes can change. A crew that usually arrives later can reach your road shortly after 6am.

Ashford Green Recycling Bin: What Goes In?

The green recycling bin is normally collected every two weeks.

Paper and card

  • Paper
  • Magazines
  • Cardboard
  • Shredded paper
  • Phone books/directories
  • Catalogues
  • Suitable greetings cards

Plastic packaging

  • Plastic bottles
  • Plastic tubs
  • Plastic pots
  • Plastic containers
  • Yoghurt pots
  • Clear meat trays
  • Clear fruit and vegetable punnets
  • Toothpaste tubes
  • Shower-gel bottles
  • Shampoo and hair-product bottles/containers

Metal, foil and cartons

  • Food tins
  • Drink cans
  • Biscuit and sweet tins
  • Clean kitchen foil
  • Clean foil trays
  • Food cartons
  • Drink/liquid cartons
  • Empty aerosol cans

Glass

  • Glass bottles
  • Glass jars
  • Suitable bottle caps and tops

Prepare recycling properly

  • Empty containers.
  • Rinse off food residue.
  • Flatten cardboard.
  • Squash plastic bottles where practical.
  • Place normal recycling loose in the green bin.

Need a sack?

Current live Ashford guidance says recycling should preferably be loose. If a bag is needed, use a clear sack only.

Do not put recycling into black, white or other coloured sacks.

Extra recycling beside the green bin

Ashford’s official 2024 service guide says excess recycling may be presented beside the green bin in a clear sack or suitable cardboard box.

Because the current live recycling webpage particularly stresses clear sacks, the simplest current option for overflow is a clear sack; flatten large cardboard into the green bin where practical.

Keep these out

  • Food waste
  • Nappies
  • Sanitary products
  • Clothes and shoes
  • Textiles
  • Garden waste
  • Electrical items
  • Batteries
  • Polystyrene
  • Cigarette lighters
  • Vapes
  • Light bulbs
  • Soft plastics such as bread bags, carrier bags and cling film
  • General refuse

Why contamination matters

Ashford currently says around 14% of recycling is contaminated.

Food waste, black sacks and nappies are among the common mistakes. Contamination can cause a full recycling load to be rejected and processed as refuse.

Toothpaste-tube warning

Ashford’s current webpages conflict on toothpaste tubes.

The dedicated recycling page specifically lists toothpaste tubes in the green bin, while the grey-refuse page still contains wording that includes them among refuse examples. For an empty toothpaste tube, follow the current dedicated recycling page or check the council A–Z immediately before disposal.

Unsure about an item? Check Ashford recycling rules

Ashford Grey Bin: General Non-Recyclable Household Waste

The standard grey refuse bin is 180 litres and is normally collected every two weeks.

Typical grey-bin waste

  • Dirty paper towels
  • Soft plastic such as bread bags, crisp packets and cling film
  • Cotton wool
  • Used tissues
  • Nappies
  • Sanitary products
  • Cotton buds
  • Toothbrushes
  • Small amounts of broken non-packaging household glass such as drinking glasses or mirrors
  • Bagged pet waste

Keep these out

  • Electrical items
  • Batteries
  • Vapes
  • Cigarette lighters
  • Builders’ waste
  • Paint tins
  • Hazardous chemicals
  • Clinical waste
  • Needles and sharps
  • Garden waste

No normal grey-bin side waste

Ordinary excess refuse left beside the grey bin is not collected.

Waste should fit safely inside the authorised bin with the lid closed.

Do not use an unauthorised second grey bin

Extra residual capacity is only emptied where the council has approved it for the household.

Ashford Food Waste: Weekly Black-and-Orange Caddy

The outdoor black food caddy with orange lid is normally collected every week.

Presentation

  • Out by 6am.
  • At the property boundary/normal collection point.
  • Lid locked/closed.
  • Bring it back in after collection.

Accepted

  • Raw and cooked meat
  • Fish
  • Bones
  • Meal leftovers
  • Fruit
  • Vegetables
  • Peelings
  • Dairy products
  • Cheese
  • Yoghurt
  • Bread
  • Pasta
  • Pulses
  • Rice
  • Tea bags
  • Coffee grounds
  • Solid fats such as butter and lard
  • Egg shells
  • Out-of-date food with packaging removed

Keep these out

  • Ordinary plastic bags
  • Liquids
  • Cooking oils
  • Food packaging
  • Pet waste
  • Cat litter
  • Garden clippings
  • General rubbish
  • Dry recycling

Using a liner

If you line an indoor kitchen caddy with a bag and put that bag into the outdoor food caddy, Ashford requires it to be compostable.

Outdoor caddy price

Ashford currently supplies and replaces the 23L outdoor black/orange food caddy without an additional resident charge.

Indoor kitchen caddy

The optional 5L silver indoor food caddy currently costs £5.

Keep the caddy clean

The lockable outdoor caddy is designed to reduce smells and pests. A quick rinse or wipe after collection helps keep it clean.

What happens to the food?

Collected food goes to Blaise Quarry Farm near Maidstone for anaerobic digestion, producing renewable biogas and agricultural fertiliser.

Need a caddy or full food list? Check Ashford food-waste guidance

Batteries, Vapes and Electrical Items: Keep Them Out of Ashford Bins

Do not put electricals, batteries or vapes in any household bin.

Ashford warns these items can cause fires in collection vehicles and waste facilities.

Use instead

  • Kent Household Waste Recycling Centre
  • Retailer take-back
  • Participating supermarket collection
  • Suitable electrical-recycling point
  • Reuse/charity route where an item still works

Is Ashford Getting a Separate Paper and Card Bin in 2026?

Not at the moment.

Ashford Borough Council stated in February 2026 that it planned to seek an exemption from the separate paper/card collection requirement and currently had no plan to add another paper/card container or change the existing collection method.

What should residents do now?

Continue putting accepted paper and cardboard into the existing green recycling bin unless Ashford Borough Council announces a confirmed service change.

Do not order, buy or start using an unofficial “fourth bin” based only on national headlines.

Ashford Missed Bin: Report Within Two Working Days

Report a genuine missed household collection within two working days.

After reporting, leave the bin out so the crew can collect it if the report qualifies.

Check before reporting

  • The property lookup showed that container was due.
  • It was out before 6am.
  • It was at the correct collection point.
  • The lid closed.
  • The container was not overloaded.
  • Recycling/garden waste was not contaminated.
  • You are still within two working days.

If the system says the road has not been serviced

Leave the container available. The route may still be outstanding rather than recorded as an individual missed bin.

Reported too late?

If you miss the two-working-day reporting window, you may need to wait for the next scheduled collection.

Garden waste has a more specific return rule

Current garden-waste terms say a genuine correctly presented missed brown bin must be reported within two working days and the contractor will return by the end of the next working day.

Why Was My Ashford Bin Not Collected?

What happened Likely issue Best next step
Bin went out after 6am Crew may already have passed. Use next collection unless council confirms a return.
Grey bin overflowing Lid not closed / excess refuse. Remove excess; normal grey side waste is not collected.
Green bin left Contamination or presentation problem. Remove food, nappies, black bags or other wrong material.
Brown bin left Subscription, contamination, frozen waste, weight or presentation issue. Check account, calendar and contents.
Food caddy left Presentation or wrong contents. Check calendar and report within two working days if genuinely missed.
Most of the street still has bins out Round may still be outstanding. Check live report status before treating it as an individual miss.

Ashford Garden Waste 2026: £64 Per Brown Bin

Current annual rolling-year subscription: £64 per container.

Subscribed garden waste is normally collected fortnightly except during the Christmas/New Year suspension.

The council’s garden webpage currently contains stale lower-page wording referring to £62.

The main current service information and Ashford’s 2026/27 fee schedule show £64, so use the live account/checkout amount if the webpage is updated again.

Rolling year

Your subscription year runs from your payment/joining date rather than one universal January–December season.

Renew early

Renew at least three working days before expiry to reduce the chance of missing a collection.

New brown bin

New-subscriber bin delivery can take up to 10 working days.

When will the first collection happen?

Ashford’s main garden page says an existing-bin customer can begin shortly after payment, while the detailed terms use different first-collection wording tied to activation and the next scheduled collection.

The safest approach is to pay/renew in advance and use your activated garden account/calendar for the first date rather than presenting the bin immediately after payment.

Accepted

  • Grass cuttings
  • Flowers
  • Dead plants
  • Weeds
  • Loose leaves
  • Hedge trimmings
  • Prunings
  • Small branches under about 10cm diameter

Keep these out

  • Branches over 10cm diameter
  • Logs
  • Tree stumps
  • Soil
  • Turf
  • Stones
  • Gravel
  • Rocks
  • Rubble
  • Plastic plant pots
  • Plastic trays
  • Polystyrene
  • Food waste
  • Pet waste
  • Paint
  • Liquids
  • General household waste

Presentation

  • Out by 6am.
  • Clearly visible from the road.
  • Accessible without obstruction.
  • Lid fully closed.
  • Garden material loose.
  • No garden side waste.

Up to eight containers

Current garden terms allow up to eight subscribed containers per household. The annual fee applies to every container.

Share with a neighbour

The council’s garden guidance allows residents to arrange privately to share one subscribed bin and split the cost.

Frozen waste

If the contents freeze inside the bin and cannot be emptied, the council says it cannot return for that frozen collection.

Contamination and repeated misuse

A contaminated, overfilled, overweight or densely compacted brown bin can be left.

Repeated contamination after council advice can ultimately lead to the subscription being withdrawn without refund.

Genuine missed brown bin

Report it within two working days and leave it available. Current terms say the contractor will return by the end of the next working day for a genuine qualifying miss.

An individual missed service does not create a refund.

Cancellation and refund

You can currently cancel within 14 working days of subscribing for a full refund only if you have not already received a collection.

Once the service has commenced, normal cancellation does not produce a refund.

Moving within Ashford Borough

If you want to continue an active garden subscription at another eligible Ashford Borough property, take the subscribed brown container with you and notify the council so the account can be transferred.

Moving outside Ashford Borough

The subscription cannot transfer to another local authority.

Subscribe, renew or manage garden waste Check Ashford garden waste

Ashford Replacement Bins and Caddies: Current Prices

Container Current resident price
Grey 180L refuse bin £34
Green 240L recycling bin £34
Brown 240L garden bin Included with qualifying new garden subscription
23L outdoor food caddy No additional charge
5L silver indoor food caddy £5

Delivery target

Once the replacement request and any required payment have been received, Ashford currently says delivery should take place within 10 working days.

Council ownership

Paying a replacement charge does not make the green or grey bin your personal property. Council-provided bins remain council property.

Moving into a home with missing bins

You can order replacements if an existing home’s required containers are missing.

If renting, check with the landlord first where bins were absent at the start of the tenancy.

New development

For a developer-built new home, Ashford says the developer normally purchases the original bins. A self-builder can use the individual new-property request route.

Do not replace the grey bin with loose black sacks

Household refuse should be presented through the authorised bin service. Ashford does not treat ordinary loose black sacks as a permanent substitute for a missing grey bin.

Need a bin or caddy? Request an Ashford bin

Ashford Assisted Collections: Help Moving Your Bins

Ashford provides an assisted-collection application for residents who need help getting household containers to the normal collection point.

Garden-waste guidance also confirms assistance can be arranged for elderly or disabled subscribers who struggle to present a brown bin.

How to use the service

  1. Open the assisted-collection application.
  2. Explain the help required.
  3. Follow the collection point agreed with the council if approved.

Do not assume assisted collection has started simply because an application was submitted; wait for the council’s arrangement.

Flats and Communal Recycling in Ashford

Communal developments can use shared dry-recycling, food-waste and refuse containers rather than individual green/grey wheelie bins.

Dry recycling can include

  • Paper and card
  • Plastic bottles, pots, tubs and trays
  • Yoghurt pots
  • Food and drink cartons
  • Clear plastic trays and punnets
  • Tins and cans
  • Foil and foil trays
  • Glass bottles and jars
  • Caps and tops

Food waste

Separate food containers are provided in participating communal bin stores. Use the food caddy supplied to carry scraps from the home.

A food-caddy liner placed into the communal food container should be paper or compostable—not an ordinary plastic bag.

General waste

Bag sanitary waste, nappies and other normal general rubbish before putting it into the communal refuse container.

Do not dump bulky items in the bin store

Mattresses, furniture and large electrical items should use the large-item collection or Kent HWRC route.

Ashford Large Item Collection 2026: Fees and Rules

Booking Current charge
1–4 standard items £43.50
5–8 standard items £87
1 white-good item £29
2 white-good items £58

Maximum standard items

The normal maximum is eight items.

Put items out by 6am

Booked items must be outside at the front boundary and clearly visible by 6am.

For flats, leave them in the agreed visible outside position—not hidden inside the bin store.

Before booking

  • Each item is below 2m long.
  • Two people can safely lift it.
  • No prohibited glass/mirror component.
  • Large frames and trampolines are dismantled.
  • Wood is bundled.
  • Small loose material is contained.
  • Only booked items are presented.

Typical accepted standard items

  • Bath
  • Chairs
  • Desk
  • Dismantled shed
  • Garden furniture
  • Mattress
  • Printer
  • Sofa/settee
  • Sink
  • Television
  • Wardrobe
  • Chest of drawers
  • Suitable bundled wood

Upholstered seating

Torn upholstered furniture exposing foam, leather, synthetic leather or fabric filling must be taped, wrapped or bagged as required before collection.

Current fridge/freezer warning

Time-sensitive August 2026 issue: the live Ashford large-item page still carries an urgent Kent notice dated 23 July 2026 about limited fridge/freezer disposal capacity.

The current item list says fridge/freezers are not presently accepted through the listed large-item service. Check the live page before making any disposal plan because this restriction can change.

Examples not accepted

  • External doors and windows
  • Car parts
  • Tyres
  • Commercial waste
  • DIY/builders’ waste
  • Garden waste
  • Gas bottles
  • Glass and mirrors
  • Asbestos
  • Items over 2m
  • Items unsafe for two-person lifting
  • American-style fridge/freezers
  • Light bulbs
  • Lithium batteries

Change or cancel

Give at least two working days’ notice if you need to alter or cancel the booking.

If booked items were not outside before 6am, the council says no refund is given for that failed collection.

Check current availability before paying Book/check Ashford large-item collection

Ashford Household Waste Recycling Centre: Booking and Opening Hours

You must book before visiting.

Ashford HWRC is run by Kent County Council rather than Ashford Borough Council.

Address

Cobbs Wood Industrial Estate
Brunswick Road
Ashford
TN23 1EL

Current opening hours

Day Hours
Monday–Saturday 8am–4:30pm
Sunday 9am–4pm

Booking window

KCC currently allows you to book on the same day or up to two weeks ahead.

Key rules

  • Booking required.
  • No entry without booking.
  • 2m height barrier.
  • No business waste.
  • No carrying waste into the site on foot.
  • Keep children in the vehicle.
  • Wear suitable footwear/clothing.
  • Check restricted-vehicle/voucher rules before travelling in a van or tall vehicle.

Non-Kent residents

Current KCC policy charges residents who do not pay Council Tax to a participating Kent authority £10 per visit.

DIY waste free allowance

The current household DIY limit is:

  • Up to four visits containing DIY waste within four weeks; and
  • At each qualifying visit, up to two 50L standard black-bag-sized bags; or
  • One qualifying large item up to 200cm × 75cm.

Charges above that allowance

Material Current charge
DIY waste above free limit £5 per bag/item
Plasterboard above free limit £7.50 per bag/sheet
Car/motorbike tyre £3 each, up to 5 per day

Chargeable HWRC payments are card only.

Book before driving to Cobbs Wood Check Ashford HWRC

Sharps, Syringes and Clinical Waste in Ashford

Never put needles, syringes or sharps boxes in the grey refuse bin.

Domestic sharps

Ashford provides an online booking route for domestic sharps/medical-waste home collection.

Sharps container

Ashford does not provide the sharps box itself. Current guidance advises obtaining the appropriate container from your doctor.

Infectious clinical waste

Eligible infectious medical waste from domestic properties can also use the separate clinical-waste service.

Nappies and incontinence pads

These do not require the specialist clinical service and can normally go into the grey refuse bin.

Need a domestic collection? Check Ashford clinical waste

Ashford Bank Holiday and Christmas Collections 2026/27

Normal bank holidays

Normal bank holidays generally do not change Ashford household bin collections.

Christmas and New Year

Christmas/New Year uses revised arrangements.

Do not reuse the 2025/26 festive table for Christmas 2026. Use the live address calendar when Ashford publishes the new 2026/27 dates.

Garden waste

Garden-waste terms provide for a two-week Christmas/New Year service suspension, producing a four-week gap between affected brown-bin collections.

December checklist

  • Re-open Find My Bin Day.
  • Download a fresh refuse/recycling calendar.
  • Check weekly food-waste changes.
  • Check the brown-bin festive gap.
  • Check bulky-service availability.
  • Book the HWRC before travelling.

Moving Home in Ashford: Which Bins Stay?

Grey and green bins

Leave ordinary council household bins at the address. Paying a replacement charge does not transfer ownership to the resident.

Outdoor food caddy

Check whether the new property already has its required outdoor food caddy before requesting another.

Brown garden bin is different

Where you have an active garden subscription and move to another eligible address inside Ashford Borough, current garden terms instruct you to take that subscribed brown garden container and notify the council so the account can transfer.

Moving outside the borough

Garden subscriptions cannot transfer into another council’s service.

Ashford Bin Contact and Complaint Route

Problem Best first route
Next collection date Find My Bin Day
One-off missed bin Missed-bin report within 2 working days
Replacement bin Request a Bin
Garden waste Garden account/service page
Large item Large-item collection
Sharps/clinical waste Clinical-waste booking
Ashford tip Kent County Council HWRC booking

Telephone

01233 331111

Recurring bin problem

Ashford’s complaint guidance says a repeated collection problem, repeated litter, collection-crew behaviour or collection-vehicle incident should be raised with Customer Care rather than treated as another ordinary one-off missed-bin report.

Current published Customer Care email: customer.care@ashford.gov.uk

Keep your report reference

Ashford’s reporting system lets residents track submitted issues using the unique reference number, so save it until the problem is resolved.

Before contacting the council

  • Full address
  • Postcode
  • Container type
  • Scheduled collection date
  • Confirmation it was out by 6am
  • Any contamination tag/message
  • Whether neighbours were also missed
  • Garden subscription information if relevant
  • Existing report reference

Useful missed-bin wording

“My address is [full address]. My [green recycling/grey refuse/food caddy/brown garden] collection was due on [date]. The container was at the normal collection point before 6am and met the presentation rules. Please confirm whether the route remains outstanding or whether I should report it as missed.”

One-Minute Ashford Bin-Night Checklist

  • I confirmed this is an Ashford Borough Council, Kent property.
  • I checked the exact address calendar.
  • I know whether green or grey is due.
  • I remembered food waste is weekly.
  • My green recycling is clean and mostly loose.
  • If I need an overflow sack for recycling, it is clear.
  • No food, nappies or black sacks are contaminating green recycling.
  • No battery, vape or electrical item is inside any household bin.
  • No ordinary grey side waste is present.
  • A brown bin has an active £64 subscription if presented.
  • Garden waste is loose and the brown lid closes.
  • All containers will be out by 6am.

Ashford Bin Collection FAQs

Is this guide for Ashford in Kent?

Yes. It covers the Ashford Borough Council waste service in Kent, not another place called Ashford.

How do I check my Ashford bin collection day?

Use Ashford Borough Council’s Find My Bin Day service and select the exact property. It also provides downloadable refuse/recycling and garden calendars.

What time should Ashford bins be out?

Containers should normally be beside the public highway at the property boundary or agreed collection point by 6am.

How often is the green recycling bin collected?

Normally every two weeks.

How often is the grey refuse bin collected?

Normally every two weeks, alternating with the green recycling collection.

How often is food waste collected?

The black outdoor food caddy with orange lid is normally collected every week.

Can glass bottles and jars go in the green bin?

Yes. Current Ashford green-bin guidance accepts glass bottles and jars.

Can toothpaste tubes go in the Ashford green bin?

The current dedicated recycling page says yes, although the council’s refuse page contains conflicting older/current wording. For an empty tube, follow the recycling page or check the live A–Z before disposal.

Can soft plastic go in the green bin?

No. Bread bags, carrier bags, cling film and similar soft plastics are excluded from the green recycling bin.

Can I put recycling into a black bag?

No. Recycling should preferably be loose. If a sack is needed, use a clear sack.

Can I leave extra recycling beside the green bin?

Ashford’s service guide permits excess recycling in a clear sack or suitable cardboard box. The current live page particularly recommends clear sacks when a bag is needed, so a clear sack is the simplest overflow method.

Can I leave rubbish beside the grey bin?

No. Normal grey-bin side waste is not collected.

What goes in the Ashford food caddy?

Accepted food includes meat, fish, bones, leftovers, fruit and vegetables, dairy, bread, pasta, pulses, rice, tea/coffee grounds, solid fats and eggshells.

Can an ordinary plastic bag go in the food caddy?

No. If a liner is placed into the outdoor food caddy, Ashford says it must be compostable.

How much is an Ashford outdoor food caddy?

The 23L black-and-orange outdoor caddy is currently provided or replaced without an additional resident charge.

How much is the indoor food caddy?

The current 5L silver indoor kitchen caddy costs £5.

Is Ashford introducing a new paper/card bin in 2026?

Ashford Borough Council said in February 2026 that it was seeking an exemption and currently had no plans to introduce an additional paper/card container. Continue using the existing green recycling system unless the council announces a confirmed change.

When should I report a missed Ashford bin?

Report a genuine missed collection within two working days and leave the container available after reporting.

What if the collection system says my road has not been serviced?

Leave the container presented and follow the live council status because the entire route may still be outstanding.

How much is Ashford garden waste in 2026?

The current annual rolling subscription is £64 per brown container.

Why does part of the garden page still say £62?

The council page contains stale lower-page wording. Its current main service information and 2026/27 fee schedule show £64.

How often is the brown garden bin collected?

Normally every two weeks while the subscription is active, except for the Christmas/New Year suspension.

How many garden bins can I subscribe to?

Current terms allow up to eight containers per household, with the annual charge applied to each.

Can neighbours share a garden bin?

Yes. The council’s garden guidance allows neighbours to arrange privately to share a subscribed container and its cost.

Can I cancel garden waste and get a refund?

Current terms allow cancellation within 14 working days of subscribing for a full refund only if you have not already received a collection. Once the service has commenced, normal cancellation does not receive a refund.

How quickly does Ashford return for a genuinely missed garden bin?

Current garden-waste terms say a qualifying miss reported within two working days should receive a contractor return by the end of the next working day.

How much is a replacement grey bin?

The current resident replacement price for the standard 180L grey refuse bin is £34.

How much is a replacement green recycling bin?

The current resident replacement price for the 240L green recycling bin is £34.

How long does replacement-bin delivery take?

Ashford currently states up to 10 working days after receiving the request and required payment.

Can I take my green and grey bins when I move?

No. Normal council household bins stay with their property.

Can I take my subscribed brown garden bin when moving?

If moving to another eligible address within Ashford Borough and continuing the service, current garden terms instruct you to take the subscribed container and notify the council to transfer the account.

How much is Ashford bulky waste collection?

Current prices are £43.50 for one to four standard items, £87 for five to eight standard items and £29 for each white-good item under the applicable booking combinations.

Can Ashford collect a fridge or freezer right now?

The live large-item page currently carries a temporary July 2026 capacity warning and says fridge/freezers are not presently accepted through that listed service. Check immediately before acting because this can change.

Do I need to book Ashford Household Waste Recycling Centre?

Yes. Kent County Council requires a booking before entry.

What are the current Ashford HWRC hours?

The current listing is 8am–4:30pm Monday–Saturday and 9am–4pm Sunday.

Can I walk waste into Ashford HWRC?

No. KCC says waste cannot be carried into the Ashford site on foot.

Is DIY waste free at Ashford HWRC?

There is a limited free household DIY allowance: up to four DIY-waste visits in four weeks and up to two 50L bags or one qualifying large item per visit. Charges apply beyond the allowance.

Can needles or syringes go in the grey bin?

No. Use Ashford’s separate domestic sharps/clinical-waste collection.

Do Ashford bin days change on normal bank holidays?

Ashford says collections normally run as usual on bank holidays except around Christmas and New Year.

Reviewed 20 August 2026. This guide was rebuilt against Ashford Borough Council’s live Find My Bin Day service, green recycling and grey refuse guidance, weekly food-waste service, February 2026 four-bin statement, current garden-waste page and detailed terms, 2026/27 fee schedule, replacement-bin service, communal recycling, missed-bin rules, large-item collection and clinical-waste guidance, together with Kent County Council’s current Ashford HWRC booking, opening-hour, DIY-charge and vehicle guidance. Where official pages conflict, this article does not silently merge the two answers. The current dedicated service page and newer 2026/27 fee material are prioritised, and the conflict is explained where it could affect a resident’s decision. Exact property collection dates, live disruptions, temporary fridge/freezer restrictions, Christmas/New Year 2026/27 replacement dates and other operational notices remain time-sensitive. Check the relevant official action page immediately before acting.