Three Main Bins, Three-Week Rotation — Check Which North Herts Bin Is Actually Due
North Hertfordshire’s household service changed in August 2025. Mixed recycling, paper and cardboard, and non-recyclable rubbish now use three separate bins collected on an alternating three-week cycle.
Food waste remains weekly and paid garden waste fortnightly. Check your exact property first, then use this guide for the 6:30am rule, full bins, missed collections, garden charges, flats, bulky waste and Hertfordshire recycling centres.
North Hertfordshire Bin Collection 2026: Quick Answer
For most houses, stop thinking in the old fortnightly black/purple-bin pattern. The three main household wheelie bins are now collected on an alternating three-week cycle.
Food waste is collected every week. Garden waste remains fortnightly for households with a current paid subscription.
| Container | What it is for | Normal frequency |
|---|---|---|
| 240L black-lidded bin | Mixed recycling | Every 3 weeks |
| 240L blue-lidded bin | Paper and cardboard | Every 3 weeks |
| 180L purple-lidded bin | Non-recyclable rubbish | Every 3 weeks |
| Brown outdoor food caddy | Food waste | Every week |
| 240L brown-lidded bin | Subscribed garden waste | Every 2 weeks |
Do not publish or follow the old fortnightly house-bin timetable. The current service began on 4 August 2025.
What Do You Need to Do Today?
| Your problem | Check first | Correct next step |
|---|---|---|
| Which bin goes out? | Exact address | Use North Herts’ live collection checker. |
| My bin is still full | Which colour bin? | Extra-waste rules differ for black, blue and purple bins. |
| My bin was not emptied | Date, 6:30am, boundary, sticker | Report a genuine miss within two days. |
| I need garden collection | Current subscription | 2026/27 standard fee is £57. |
| My bin has disappeared | Neighbours | Request a replacement if it cannot be found. |
| My household creates too much rubbish | Household size / nappies / healthcare waste | Check larger-bin eligibility. |
| I cannot move the bins | Physical ability / household help | Apply for assisted collection. |
| I live in a flat | Communal labels | Do not automatically use the house three-week cycle. |
| I have furniture | Soft vs non-soft item | Check bulky collection rules before booking. |
| I am going to the recycling centre | ePass + opening day | Register before travelling. |
How to Check Your Exact North Herts Bin Collection Day
-
Open North Herts Council’s collection checker.
The dates are tied to the property. -
Select the exact address.
Do not copy a neighbour’s schedule or rely on an old screenshot. -
Check which main bin is named.
Confirm black-lidded mixed recycling, blue-lidded paper/card or purple-lidded rubbish. -
Check the brown food caddy.
Food waste continues every week. -
Check garden waste separately.
The paid brown garden bin has its own fortnightly dates. -
Recheck after service alerts or holidays.
A three-week rhythm explains frequency; it does not replace the live calendar.
Check my North Herts bin day
How the North Herts Three-Week Collection Cycle Works
The service introduced on 4 August 2025 created three separate main household waste streams.
| Example rotation | Main collection | Food waste |
|---|---|---|
| Rotation week 1 | Black-lidded mixed recycling | Collected |
| Rotation week 2 | Blue-lidded paper/cardboard | Collected |
| Rotation week 3 | Purple-lidded non-recyclable waste | Collected |
This table explains the system, not your guaranteed dates.
Your exact calendar can differ because of round changes, bank holidays and operational disruption.
Garden waste does not follow the three-week rotation
Subscribed brown garden bins remain a separate fortnightly service.
North Herts Bin Collection Time: Front Boundary by 6:30am
Put the correct container at the front boundary of your property by 6:30am.
Collection-morning checks
- Correct collection date.
- Correct bin colour.
- Container at the front boundary.
- Bin lid fully closed.
- No recyclable material in the purple rubbish bin.
- Black-bin recycling loose rather than bundled into bags.
- No contamination in the blue paper/card bin.
- Garden subscription current where relevant.
Do not rely on the lorry’s usual arrival time
Routes can change. A street normally visited later in the day can be collected earlier.
Extreme heat or disruption
North Herts can temporarily ask residents to put containers out the previous night when crews start unusually early. Follow a dated service alert rather than turning a temporary instruction into the permanent rule.
Black-Lidded Bin: Mixed Recycling Every Three Weeks
The 240L black-lidded bin is the household mixed-recycling bin. Accepted material should be empty, reasonably clean and placed loose.
Put these in
- Glass bottles and jars
- Plastic bottles
- Plastic pots
- Plastic tubs
- Plastic trays
- Food and drink cartons
- Food tins
- Drink cans
- Aerosols
- Cleaning-product trigger sprays
- Plastic bags
- Plastic wrapping
Important plastic-bag distinction
Plastic bags and plastic wrapping can be recycled loose in this bin.
That does not mean you should put all the other recycling inside a carrier bag. Mixed recycling should remain loose so crews and sorting systems can identify it correctly.
Keep out
- Paper and cardboard
- Batteries
- Vapes
- Clothes, textiles and shoes
- Broken or unsuitable glass
- Polystyrene
- Ordinary household rubbish
Batteries and vapes can create dangerous fires in collection and processing equipment. Keep them out of household bins and use an appropriate battery/electrical recycling route.
Check what goes in each bin
Blue-Lidded Bin: Paper and Cardboard Every Three Weeks
The 240L blue-lidded bin is for clean, dry paper and cardboard.
Accepted examples
- Flattened cardboard boxes
- Corrugated cardboard
- Cereal boxes
- Egg boxes
- Newspapers
- Magazines
- Envelopes
- Junk mail
- White and coloured paper
- Shredded paper
Keep out
- Greasy food-contaminated paper
- Foil or metallic gift wrap
- Cards with foil embellishments
- Paper towels
- Waxed or foil-lined paper cups
- Wipes and make-up pads
- Polystyrene
What happened to the old blue paper box?
The new blue-lidded wheelie bin replaced the old lidless paper box for the standard house service.
North Herts no longer collects the old box as the normal paper container. Reuse it for household storage or take it to a suitable recycling centre when it reaches the end of its useful life.
No room for the wheelie bin?
Certain houses, flats and terraces without suitable off-street storage or rear-garden access were provided with a reusable paper/card sack instead.
Purple-Lidded Bin: Non-Recyclable Waste Every Three Weeks
The 180L purple-lidded bin is for genuine residual household waste that cannot use the recycling or food-waste services.
Examples
- Polystyrene
- Cigarette ends
- Cat and dog waste
- Tissues
- Nappies
- Other genuine non-recyclable household rubbish
Keep these out
- Batteries
- Vapes
- Electrical items
- Recyclable paper/card
- Mixed household recycling
- Food waste
- Garden waste
- Soil
- Bricks and rubble
- Hazardous material
Ordinary extra side waste next to the purple bin is not collected. If the household genuinely cannot manage within the standard capacity, use the larger-bin eligibility route rather than routinely leaving bags beside the bin.
North Herts Food Waste: Brown Outdoor Caddy Every Week
Food waste is collected weekly. The standard outdoor collection container is the 23L brown caddy.
Accepted food
- Leftovers and plate scrapings
- Pet food
- Dairy and cheese
- Eggs and eggshells
- Bread and pastries
- Pasta and rice
- Raw and cooked meat
- Bones and carcasses
- Raw and cooked fish
- Fish bones and carcasses
- Tea bags
- Coffee grounds
- Fruit and vegetable peelings
Caddy liners
You can use compostable liners or suitable small plastic bags such as bread bags, cereal-packet liners or frozen-food bags.
Do not use a full-size black rubbish sack to line the caddy, and do not put additional food packaging into the outdoor food-waste container.
No council replacement for the small 5L kitchen caddy
North Herts does not provide replacement five-litre kitchen caddies. You can buy one or reuse another suitable small household container indoors.
Large household?
Households with six or more permanent full-time residents can request a second outdoor brown food caddy.
North Herts Bin Full? What Extra Waste Will Crews Take?
| Container | If it is full | Important restriction |
|---|---|---|
| Black-lidded mixed recycling | Put extra accepted recycling in a reusable container such as an old recycling box or plastic storage box. | Do not leave the extra recycling in carrier bags beside the bin. |
| Blue-lidded paper/card | Flatten cardboard first. Larger flattened boxes can be placed beside the bin if the bin itself is full. | Keep paper/card clean and dry. |
| Purple-lidded rubbish | Use a recycling centre for appropriate excess residual waste or check extra-capacity eligibility. | Ordinary side waste is not collected. |
| Brown food caddy | Households with 6+ permanent residents can apply for a second outdoor caddy. | Eligibility applies. |
Reduce the three-week pressure before collection day
- Flatten cardboard before putting it in the blue bin.
- Separate food every week.
- Move accepted soft plastic into mixed recycling.
- Keep recyclable cans, bottles and cartons out of the purple bin.
- Use local reuse routes for usable items.
North Herts Missed Bin: Report Within Two Days
Report a genuine missed collection within two days of the scheduled collection.
After a valid report, North Herts says the return collection may take up to 72 hours.
Before reporting, all four tests should be true
-
The container was actually due.
Check the address calendar. -
It was outside before 6:30am.
Late presentation is not normally a crew miss. -
It was at the property boundary.
Unless an assisted collection arrangement applies. -
No rejection sticker was left.
A contaminated, unsafe or otherwise rejected bin is different from a missed bin.
Why might a bin be deliberately left?
| Reason | Meaning | Resident action |
|---|---|---|
| Wrong material | Container contaminated | Remove incorrect items and use the next scheduled collection. |
| Bin too heavy | Unsafe/unable to lift | Remove heavy material. |
| Frozen or jammed contents | Waste did not release | Loosen material before the next collection. |
| Extra purple-bin bags | Normal side waste not accepted | Use HWRC or capacity route. |
| Access blocked | Crew could not safely reach bin | Resolve access issue or contact council if necessary. |
| Weather/round disruption | Service issue may affect multiple streets | Check app/current council updates. |
Report a North Herts missed bin
North Herts Garden Waste 2026/27: £57 Subscription
The current service period runs from 1 April 2026 to 31 March 2027.
The standard garden-waste collection subscription costs £57 per bin and collections normally run every two weeks.
| Garden-waste item | 2026/27 price or rule |
|---|---|
| First standard subscription | £57 |
| Additional bin collection subscription | £57 per additional subscribed bin |
| New / additional / replacement brown bin supply | £40 |
| Council Tax Reduction concession | £28.50 for the first subscription |
| Frequency | Every 2 weeks |
| Presentation | Boundary by 6:30am |
| Missed garden bin | Report within 48 hours |
Joining during the service year
You can subscribe during the year. North Herts warns that it can take up to two weeks for subscription details to register with collection crews.
Sticker
A new subscription sticker is ordered once payment has been received and can take up to 14 days to arrive.
Additional brown bins
A household can pay for up to two additional brown-bin collection subscriptions. Where an extra physical bin is needed, the bin-supply charge is separate from the collection subscription.
Accepted garden waste
- Grass cuttings
- Hedge cuttings
- Leaves
- Small tree prunings
- Bark and twigs
- Branches up to 3cm diameter
- Moss and weeds
- Flowers
- Plants with excess soil removed
- Fallen fruit
- Real undecorated Christmas trees
Keep out
- Food waste
- General household rubbish
- Nappies
- Pet bedding
- Paper and cardboard
- Soil
- Rubble
- Japanese knotweed
- Giant hogweed
Food waste must use the weekly brown food caddy. Do not put food into the paid garden-waste bin.
Missing, Damaged or Replacement North Herts Bins
Missing after collection?
Check neighbouring properties first. A bin can be moved or returned to the wrong frontage after emptying.
Damaged bin
North Herts tries to repair damaged containers where possible. If a repair is not practical, it can issue a replacement.
After reporting damage, leave the container at its normal collection location so the repair/replacement crew can access it.
Typical delivery time
North Herts says replacement bins are usually delivered within two weeks. Replacement bins can be clean refurbished/reconditioned containers rather than brand-new stock.
Current food-caddy delay
The current replacement-bin page still carries a warning that replacement outdoor food-waste caddies are experiencing delays because of high demand. Allow additional time if this is what you need.
New-build property
Recently created addresses may not appear immediately in the normal online request system. North Herts advises new properties needing their initial refuse, mixed recycling, food and paper containers to contact Customer Services.
Who Can Get a Larger North Herts Rubbish Bin?
The council expects residents to use the available recycling and weekly food-waste services before additional residual capacity is approved.
| Reason | Published eligibility example |
|---|---|
| Large household | 6 or more permanent residents |
| Disposable nappies | 2 or more children under 36 months using disposable nappies |
| Healthcare waste | Resident producing excess non-infectious healthcare-related waste |
Second food caddy
A household with six or more permanent full-time residents can also request a second outdoor brown food-waste caddy.
Check larger-bin eligibility
North Herts Assisted Bin Collection
An assisted collection can help residents who cannot physically move their containers to the edge of the property.
Current eligibility includes residents who are
- Elderly
- Disabled
- Physically unable to move or lift the containers
- Living in a property where nobody else can move the containers for them
The arrangement can be temporary or ongoing depending on the circumstances.
Subscribed garden waste
If you already have an assisted collection for ordinary household waste and subscribe to garden waste, the assistance is applied to that service too. The brown garden bin must remain visible at the front of the property but does not have to be moved to the normal boundary point.
North Herts Flats and Communal Bin Collections
Do not automatically apply the house three-week cycle to a flat with communal bins.
North Herts’ communal service normally uses fortnightly collections for the three dry-waste streams and weekly food waste.
| Communal waste stream | Normal frequency |
|---|---|
| Mixed recycling | Every 2 weeks |
| Paper/cardboard | Every 2 weeks |
| Non-recyclable waste | Every 2 weeks |
| Food waste | Every week |
Communal bin colours can differ
Read the sticker/label on the actual communal bin. North Herts specifically warns that flat-bin colours may differ from the colours used for individual house bins.
No communal garden-waste subscription
The household brown-lidded garden subscription is not provided as a standard communal-bin service.
No room for a blue wheelie bin?
Some smaller homes, flats and terraces without suitable storage use a reusable sack for paper/card instead of the standard 240L blue-lidded wheelie bin.
North Herts Council App: The Easiest Way to Remember a Three-Week Rota
A three-bin, three-week rotation is harder to memorise than the old system. North Herts’ free app is designed around this problem.
Waste features include
- Address-specific bin reminders
- Notifications showing which bin is due
- Bank-holiday adjustments
- Service-disruption alerts
- Extreme-weather alerts
- Recycling A–Z search
- Direct access to missed-bin reporting
No account required for basic reminders
Enter the household address so the app can match collection information to the property.
Moving within North Herts
Update the address in the app settings rather than continuing to receive reminders for the previous house.
North Herts Bulky Waste Collection 2026/27
Current standard price: £60.88 for 1–3 items, then £16.88 for each additional item.
| Booking type | 1–3 items | Each additional item |
|---|---|---|
| Soft upholstered furniture | £60.88 | £16.88 |
| Non-soft bulky waste | £60.88 | £16.88 |
Soft and non-soft items require separate bookings
A sofa cannot simply be added to the same booking as a mattress, appliance or other non-upholstered bulky item.
If you have both categories, North Herts requires two collections and two charges. They may take place on different days.
Examples of upholstered waste
- Sofas
- Armchairs
- Cushioned chairs
- Footstools
- Pouffes
- Sofa beds
- Upholstered headboards
- Upholstered dining chairs
- Cushions
Examples of other bulky items
- Washing machines
- Tumble dryers
- Dishwashers
- Cookers and ovens
- Microwaves
- TVs and monitors
- Vacuum cleaners
- Wardrobes
- Tables
- Bookcases
- Chests of drawers
- Desks
- Bed frames
- Mattresses
Temporary fridge/freezer warning
Status checked 20 August 2026: North Herts’ current bulky-waste page still carries a notice saying it is temporarily unable to accept fridge and freezer collection bookings.
The council currently directs residents to a household recycling centre while that restriction remains. Check the live page because the temporary restriction may be removed.
Six rubbish sacks = one bulky item
Six ordinary general-waste sacks count as one bulky item under the council’s bulky-waste service.
Collection morning
Booked items must be outside and ready by 6am. Keep them separate from furniture or material that is not part of the booking.
Examples not accepted
- Bricks, rubble and concrete
- Roofing materials
- Windows and external doors
- Bathroom suites
- Kitchen units
- Soil and garden waste
- Sheds and greenhouses
- Fencing
- Oil tanks
- Boilers and radiators
- Asbestos
- Chemicals
- Gas bottles
- Paint
- Car batteries
- Vehicle parts
- Tyres
Check North Herts bulky waste
North Herts Clinical Waste, Healthcare Waste and Sharps
Never put loose needles, syringes or sharps into the purple household bin.
Non-infectious healthcare waste
If a healthcare professional confirms the material is non-infectious, items such as nappies, sanitary waste, incontinence pads, empty catheter/stoma bags and some dressings can normally be securely wrapped and placed in the ordinary purple residual-waste bin.
If this creates unavoidable excess waste, check the larger-bin route.
Infectious clinical waste
Waste classed as infectious requires a separate specialist collection using the provided orange sacks or other approved container.
Sharps
Needles and other sharps must use an approved sharps box. North Herts can provide a box where required.
Collection cost
North Herts states that qualifying household clinical-waste collections are provided free of charge. The frequency is arranged according to the individual case.
Waste generated by a visiting healthcare professional
If a community nurse or NHS professional produces waste while treating you at home, that waste is the healthcare professional’s responsibility and should be taken away by them.
North Herts Recycling Centres: Get an ePass Before Travelling
Hertfordshire County Council—not North Herts Council—runs the household recycling-centre network.
Hertfordshire residents now need an ePass to use the centres.
Standard car ePass
| Car ePass detail | Current rule |
|---|---|
| Cost | Free |
| Activation | Instant after successful application |
| Validity | 3 years |
| Normal visit limit | No fixed limit |
| Booking | No normal advance booking required |
| How checked | Vehicle registration / ANPR |
| At the site | Bring proof of address |
How many ePasses can a household have?
A Hertfordshire household can normally hold up to three passes: either three car ePasses, or two car ePasses plus one van/trailer ePass.
Van or trailer
A van/trailer ePass is free and instant but allows 12 visits within 12 months. Only one van/trailer ePass is normally allowed per household.
Two useful North Hertfordshire recycling centres
| Centre | Current opening pattern | Address |
|---|---|---|
| Letchworth Recycling Centre | Mon 10am–5.30pm; Tue/Wed closed; Thu–Sun 10am–5.30pm | Blackhorse Road, Letchworth Garden City, SG6 1HB |
| Royston Recycling Centre | Mon–Wed 8.30am–4pm; Thu/Fri closed; Sat/Sun 8.30am–4pm | Beverley Close, off York Way, Royston, SG8 5HF |
Both centres are normally open on Bank Holidays except Christmas Day, Boxing Day and New Year’s Day. Check the live centre page before travelling because individual bins can temporarily become unavailable.
DIY Waste at Hertfordshire Recycling Centres
Small amounts of household DIY waste are accepted, but quantity and visit limits apply.
Free household DIY allowance
In a normal visit the allowance is no more than:
- Two 50-litre rubble bags; or
- One qualifying bulky DIY item.
Large-item maximum dimensions
A qualifying bulky DIY item such as a bath must be no larger than approximately 2,000mm × 750mm × 700mm.
Visit limit
DIY waste must not be produced so frequently that you need more than four DIY-waste visits within a four-week period.
Examples
- Bricks and rubble
- Concrete
- Plasterboard
- Bathroom fittings
- Kitchen fittings
- Soil and turf
- Paving slabs
- Stones
- Fence panels
- Decking
Paid builder did the work?
Waste left by a paid builder is not treated as your free household DIY waste. Business/trade material must use an appropriate commercial disposal service.
Check Hertfordshire DIY waste rules
North Herts Bank Holiday and Christmas Bin Collections
Use a year-specific council timetable rather than assuming every Bank Holiday automatically moves the collection one day later.
2026 examples
North Herts published separate Easter and May 2026 timetables. Several affected collections moved one day later, while Good Friday had a different garden-waste rule.
Summer Bank Holiday 2026
Status reviewed 20 August 2026: a dedicated North Herts Summer Bank Holiday 2026 household timetable was not identified in the current indexed council pages checked for this update.
Do not reuse the August 2025 timetable. Check your address calendar and North Herts app close to the 31 August 2026 Bank Holiday.
Christmas 2026 / New Year 2027
Wait for the 2026/27 festive timetable. Last Christmas’s collection changes are not a reliable calendar for this year.
App advantage
North Herts says the app automatically updates collection information for Bank Holiday and Christmas changes and adjusts reminder notifications.
North Herts Bin Collection Contact Details
| Problem | Best route | Important detail |
|---|---|---|
| Next collection | Address checker | Confirm the bin colour due. |
| Genuine missed collection | Missed-bin form | Report within 2 days. |
| Garden waste | Garden MyAccount/service | £57 standard 2026/27 subscription. |
| Missing/damaged bin | Replacement request | Typical delivery around 2 weeks. |
| Extra residual capacity | Larger-bin application | Eligibility applies. |
| Bulky item | Bulky collection | Check temporary fridge/freezer notice. |
| General waste enquiry | Customer Services | 01462 474000, select waste option |
Normal phone hours
North Herts lists general enquiry phone hours as Monday to Friday, 9am–5pm.
Temporary contact notice: Customer Services is scheduled to be unavailable by phone and in person between 3pm and 5pm on Wednesday 26 August 2026 for staff development.
Prepare before calling
- Full address and postcode
- Bin colour / waste stream
- Scheduled collection date
- Whether it was out by 6:30am
- Whether it was at the boundary
- Whether a sticker was left
- Any access issue
- Previous report reference where applicable
North Herts Council or Hertfordshire County Council?
North Herts Council
Use North Herts for:
- Kerbside collection dates
- Household bins
- Food waste
- Garden subscriptions
- Missed bins
- Replacement/larger bins
- Assisted collections
- Bulky waste
- Clinical waste
Hertfordshire County Council
Use the county council for:
- Household recycling centres
- Car ePasses
- Van/trailer ePasses
- Site opening times
- HWRC DIY limits
- Special recycling-centre rules
You may still encounter the older name “North Hertfordshire District Council” or the abbreviation “NHDC” in older documents and searches. The council’s current public-facing name is North Herts Council.
Another Verified Hertfordshire Collection Guide
Collection frequencies and missed-bin deadlines vary between Hertfordshire districts. Do not copy North Herts’ three-week system to another council area.
North Hertfordshire Bin Collection FAQs
How often are North Herts bins collected in 2026?
For most standard houses, the black-lidded mixed-recycling bin, blue-lidded paper/card bin and purple-lidded non-recyclable bin are each collected on an alternating three-week cycle. Food waste is weekly and subscribed garden waste is fortnightly.
What time must North Herts bins be put out?
Put the correct container at the front boundary of the property by 6:30am on the scheduled day unless North Herts publishes a temporary service instruction, such as an earlier start during extreme heat.
Can plastic bags go in the black-lidded recycling bin?
Yes. Plastic bags and plastic wrapping can go loose in the black-lidded mixed-recycling bin. Other recycling should also remain loose rather than being bundled together inside a carrier bag.
What goes in the blue-lidded North Herts bin?
The blue-lidded bin is for clean, dry paper and cardboard such as flattened boxes, newspapers, magazines, envelopes, cereal boxes, egg boxes and shredded paper.
How often is North Herts food waste collected?
Food waste is collected every week using the brown outdoor food caddy. Suitable small plastic bags or compostable liners can be used, but a full-size black rubbish sack should not be used as the caddy liner.
When must I report a missed North Herts bin?
Report a genuine missed collection within two days. The bin must have been due, out before 6:30am, at the property boundary and not have a rejection sticker. North Herts says an accepted return collection can take up to 72 hours.
How much is North Herts garden waste in 2026/27?
The standard subscription for 1 April 2026 to 31 March 2027 is £57. An additional subscribed bin also costs £57 for collection, physical brown-bin supply costs £40, and qualifying Council Tax Reduction recipients can pay £28.50 for their first subscription.
Do North Herts flats use the same three-week cycle?
Not generally. North Herts’ communal developments normally receive mixed recycling, paper/card and residual-waste collections every two weeks, with food waste weekly. Communal bin colours can also differ from house-bin colours.
How much is North Herts bulky waste collection?
The current standard charge is £60.88 for one to three items and £16.88 for each additional item. Upholstered and non-upholstered bulky waste require separate bookings. The live council page currently carries a temporary restriction on fridge/freezer collection bookings.
Do I need an ePass for Hertfordshire recycling centres?
Yes. Hertfordshire residents need an ePass. A normal car ePass is free, instant after successful application, valid for three years and has no standard fixed visit limit. Van/trailer ePasses are limited to 12 visits in 12 months.
Before You Leave the Bin Out
- Check the exact address calendar.
- Confirm black, blue or purple is actually due.
- Remember food waste is weekly.
- Put the container at the front boundary by 6:30am.
- Keep black-bin recycling loose.
- Keep paper/card in the blue-lidded bin.
- Do not leave ordinary purple-bin side waste.
- Check the garden subscription before reporting a brown bin missed.
- Report a genuine missed collection within two days.
- Keep the bin accessible for up to 72 hours after an accepted missed-bin report.
- Get an ePass before travelling to a Hertfordshire recycling centre.